Strengths Workshop: Under your jacket is a Superman cape!
Karman Exec. Ctr. Conf. Rm,
40 Lake Bellevue, Bellevue, WA
February 10, 2012, 9:00 am - 12:00 PM
Discover the amazing strengths that can propel us to success. If you already know some of them, learn how to leverage them with other aspects of your personality to take you to the top. We will look at several assessments that will help you decode yourself and clarify your personal brand.
Cost: $99.00
Reading Your Customer's Mood
Introducing the Mood Meter - the new technology for customer service.
If you heard about that,
wouldn't you buy multiples? Actually there is no such thing as a mood meter although there have been
many times we all could have used one! We feel blindsided from time to time as we work with our clients
or customers only to discover they are angry, frustrated and ready to bite off our heads! How do you
handle interactions like that? After all, we are there to help them
This workshop is designed to give you an understanding around the verbal and non-verbal clues we get from clients and customers so that we can effectively meet their needs while avoiding damage to ourselves. You will learn how to deflect abusive comments and guide your customer to an outcome you both will find agreeable
Karman Executive Center
40 Lake Bellevue, Suite 100
Bellevue, WA 98005
Friday, March 16, 9:00 am - 12:00 pm
My Valentine Gift to You: An Introduction to Coaching
This is a Forty-Five minute, one-on-one coaching session via telephone to help get you on track or keep you on track in 2012. Slots limited to first 15 people on a first come first served basis. Dates available between January 30 and February 13. Register now! Available only to never-before-clients.